Returns & Exchanges
At Alleyoop, we want you to love your beauty routine, so if a product isn't the perfect fit, we offer easy returns and exchanges within 30 days of purchase. Our goal is to ensure your vanity remains clutter-free with only the essentials that truly work for you.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Choose Your Option
Decide whether you would like to exchange your item for a different shade, receive store credit, or get a full refund to your original payment method.
Pack and Label
Print your prepaid shipping label and securely pack your items back into their original minimalist packaging or a similar small mailer.
Ship and Track
Drop off your package at any authorized carrier location; once we receive it, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing